Royal Reels 16: Play 2000+ Games & Get Exclusive Bonuses at the Best Online Casino in Australia!
May 28, 2025 8:49 am
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Despite contacting the support over 54 times over 3 months, the casino has not provided resolution yet. We rejected the complaint because the player didn’t respond to our messages and questions. The player from Australia had submitted a withdrawal request less than two weeks prior to contacting us.
Player’s winnings are withheld.
- Being in touch with its player base and fostering a sense of community is essential for online casinos in today’s digital age.
- Steppin͏g in͏to the d͏yn͏amic world of Royal Reels, Australian enthusiasts find a sanctuary designed to elevate th͏e͏ir gaming journey.
- Therefore there is no special theme of Royal Reels online casino and design is minimalistic and simple.
- The Welcome 100% deposit match follows right after, offering a double-up on the initial deposit of at least AU$ 20 up to AU$ 500.
As a seasoned player, I found the variety captivating, from classic three-reelers to feature-rich video slots. The table games selection is equally enticing, offering multiple variants of blackjack and roulette. As an avid player, I found the online gaming experience seamless across devices. The HTML5 technology ensures smooth gameplay, particularly in live dealer games.
Despite her contacting customer service, it had been over a month with no resolution. After we had requested more information from the player and reached out to the casino, the player reported that she had received her deposit. The player from Australia had deposited 326 AUD on July 16, 2024, but the funds had not been credited casino to his casino account. Despite having provided all necessary evidence and contacted the casino daily, the issue remained unresolved for two weeks.
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After winning a significant amount, the player’s account was restricted without any given reason. He had received a partial withdrawal of $900, but $2500 remained in his casino account. The player had stated that he had accumulated his winnings without an active bonus. We had attempted to resolve the issue by contacting the casino multiple times, however, the casino failed to respond. As a result, we marked the complaint as ‘unresolved’, which might have negatively affected the casino’s rating. We had advised the player to choose casinos by their reviews and ratings in the future to avoid such situations.
It’s evident that the loyalty program at Royal Reels Casino is one of the most rewarding ones in the online gaming scene. It’s an embodiment of gaming excellence, thanks to its impressive array of providers and game selections. The platform has made efforts to cater to mobile users, but depending on their devices, players encounter some common issues.
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This post was written by SPORTSERVE ADMIN